Habitat Heroes Floors & Painting FAQ
Got questions? We've got straight answers.
Got questions about flooring or painting in Austin? We've got straightforward answers. With our owner's 35 years in flooring and 1,500+ customers served across Central Texas, we're here to help you make a confident, informed choice for your home.
-
We've been at this for over 11 years, and our owner brings 35 years in flooring to every job. We've worked with more than 1,500 homeowners and businesses throughout Central Texas, including Austin, Cedar Park, and Leander. That kind of track record means we know what works and what doesn't.
-
We do both. On the residential side, we install and repair hardwood, engineered wood, vinyl plank, laminate, carpet, and tile, and we also handle interior painting and drywall work. For commercial spaces, we install flooring too. Visit our services pages to see the full list of what we offer throughout Central Texas.
-
We work throughout Central Texas, including Austin, Cedar Park, Leander, Round Rock, Georgetown, Pflugerville, Manor, Buda, Kyle, and Lakeway. If you're not sure whether we cover your neighborhood, just text us at (512) 300-3232 or send an email to [email protected] and we'll let you know.
-
We accept the most common payment methods, and we do offer financing through Affirm. If you'd like to explore flexible payment arrangements, just bring it up when we're putting together your estimate and we'll walk you through what works. Text us at (512) 300-3232 or email [email protected] to get started.
-
We help you pick what actually works for your home and budget, not just what's most profitable for us. We're BBB A+ accredited, carry full insurance, and bring our owner's 35 years in flooring to every job. You get straight answers, fair pricing, and a team that treats your home with care throughout Central Texas.
-
We are, yes. We're a locally owned and operated flooring contractor, and we've been working in homes and businesses across Central Texas for years. Our customers are our neighbors, and we treat them that way. We take real pride in doing right by the communities we work in every single day.
-
Yes, estimates are completely free. Just reach out by text or email and we'll set up a time to visit your home, take measurements, look at the space, and talk through your options. We give you a clear quote with no pressure and no obligation to move forward.
-
Most projects wrap up in one to three days, though larger jobs or hardwood refinishing can take a bit longer. Once we take a look at your space and talk through the details, we'll agree on a start date that works for both of us. We keep things clear so you know what to expect before any work begins.
-
Move furniture out of the rooms we'll be working in before we get there. We handle the flooring, but clearing the space is on you. Secure your pets in a separate area, since the work can stress them out and we'll need clear access all day. Just make sure we can get in and out without any hassle, and we'll take it from there.
-
Sanding hardwood floors kicks up real dust, so we use dust containment equipment to keep it from spreading through your home. We protect adjacent areas and clean up debris at the end of each workday. We won't promise a completely dust-free process, but we work clean and leave the space tidy before we head out.
-
We stand behind every job we do. If something isn't right with our workmanship, we want to know so we can make it right. Product warranties vary by manufacturer, and we'll walk you through what's covered before we ever get started so there are no surprises after the job is done.
-
We help you pick what actually makes sense for your home, your budget, and how you use the space. That means real guidance, not just pushing whatever costs more. If you already have materials you want to use, we're happy to work with what you've got. Just reach out so we can make sure everything is a good fit before we get started.
-
For homes with big dogs we usually point people toward vinyl plank or tile. Both shrug off claws and the occasional accident, and a textured surface hides the scratches that do happen. Engineered hardwood can hold up well too, but the finish has to be bulletproof. If you can scratch it with your thumbnail, it will not last. Watch out for large grain oak especially, because the soft grain gives way no matter how strong the finish is.
-
Subfloor trouble is common in older Austin homes, and we check for it before anything goes down. Soft spots, moisture, and uneven areas get sorted first, because a new floor will telegraph whatever is underneath it. If we find something once the old flooring is up, we will show you what we found, explain what it means, and give you the cost before we carry on.
-
For most installs, furniture can go back the same day the floor is finished. Refinishing is different, because the finish needs time to cure before it takes weight. We ask for 3 to 4 days before furniture goes back, and we recommend waiting 14 days before rugs go down so the finish can cure fully. On refinishing jobs we ask the customer to handle moving furniture out and back in, so plan for that when you schedule.
-
Let us know the square footage of the space if you know it, the type of flooring you're interested in, and roughly when you'd like the work done. If you have a budget in mind, share that too. The more details you give us upfront, the faster we can point you in the right direction and get a number back to you, and we are always happy to meet in person to take measurements and bring samples.
-
Both, with the same crew. Plenty of homeowners line up a flooring company and a painter separately, then end up refereeing between two schedules. When we do both, it's one team, one number to text, and one schedule. That covers interior painting, accent walls, cabinets, and drywall repair alongside the flooring work.
-
We do, though it isn't our main focus. Central Texas weather has a habit of getting in the way of exterior work, so our schedule leans toward interior jobs where we can plan around it. If you have an exterior project in mind, text us at (512) 300-3232 and we'll be straight with you about timing before you commit to anything.
-
Yes, both. Painting the cabinets is one of the biggest changes you can make to a kitchen or bathroom without touching the layout, and it costs a fraction of replacing them. Send us a few photos of what you have and we'll talk through what's realistic for the finish you're after.
-
Painting first is usually the easier order. Walls and trim get cut in before the new floor goes down, so a drip lands on subfloor instead of your finished surface. Then we come back for baseboard touch-ups once the floor is in. If we're doing both, we build that order into the schedule so it isn't something you have to think about.
-
Don't judge it from a chip in the store. Paint shifts character depending on the light in the room, the floor underneath it, and what's on the walls around it. We walk the space with you, look at how the light moves through it during the day, and narrow it down from there. Twenty minutes on that up front beats repainting a room you're not happy with.
-
Usually the one your eye lands on when you walk in, or the one behind the main piece of furniture, like the bed or the sofa. Walls chopped up by doors and windows tend to fight the effect, so they're rarely the pick. Room size and lighting matter too, which is why we look at the actual room before recommending one. Picking the right wall matters as much as picking the right color.
-
Yes. Nail holes, dings, and small cracks get filled and sanded as part of prep, because paint doesn't hide any of that, it highlights it. If a wall needs more than filler, we handle drywall repair too, so you're not tracking down a second contractor just to get a wall ready to paint.
-
We typically use low-VOC and zero-VOC paints, which means far less odor than most people remember from painting a room years ago. That's a big part of why most homeowners are comfortable staying in the house while we work. If someone in your home is especially sensitive to smells, or you already have a product in mind, tell us up front and we'll plan around it.
-
If you can clear the room ahead of time, that's the smoothest way to do it and it lets us work more efficiently. When that isn't practical, we move what's there into the center of the room, or wherever we need it out of the way, and cover it. Just let us know beforehand what's staying so we can plan for it.
-
It depends on how many rooms, how much prep the walls need, and how much furniture has to move, so we'll give you a real schedule with your estimate instead of a number that slips. Most homeowners stay in the house while we work. We keep things contained, protect your floors, and clean up before we leave each day.